logo

Privacy Policy

At Mangrove Parks (Mumbai Mangroves Cell), we are committed to protecting your personal information and ensuring a safe, transparent, and secure experience when booking park visits or using our mobile application.

This Privacy Policy explains how we collect, use, store, protect, and share your information when you interact with our website, mobile app, and booking system.

100%

Data Transparency

We clearly explain what data we collect and how it is used.

0%

Unnecessary Sharing

We never sell your personal information to third parties.

24/7

Data Protection

Your information is safeguarded with strict security measures.

Information We Collect

  1. Personal Information:
    1. Mobile number (required for login and OTP verification).
    2. Name and visitor details during booking.
    3. Email address (if provided voluntarily).
  2. Booking Information:
    1. Date & time slot of park visit.
    2. Number of visitors and category (adult/child).
    3. Transaction and payment details.
  3. Device & Technical Data:
    1. IP address, device type, and browser information.
    2. App usage analytics to improve performance.
  4. Location Information:
    1. Used only when you allow location access to show nearby parks or navigation.

How We Use Your Information

  1. Booking Management:
    1. To confirm, manage, or update your park visit bookings.
    2. To send OTPs for secure sign-in.
  2. Improve User Experience:
    1. Enhance app performance, navigation, and features.
    2. Analyze usage to improve visitor flow and booking systems.
  3. Notifications:
    1. Send booking confirmations, updates, or park-related announcements.
  4. Legal & Safety:
    1. Protect against fraud, unauthorized use, and ensure safety compliance.

Sharing of Information

We do not sell your data. Information may only be shared with:

  1. Government Authorities:
    1. Only when legally required for safety, security, or compliance.
  2. Payment Service Providers:
    1. Only for processing secure transactions.

Data Protection & Security

We follow strict security practices including encryption, secure servers, and limited access protocols to ensure your information remains protected at all times.

Your Rights

  1. Access & Review:
    1. You may request a summary of the data we store.
  2. Correction:
    1. You may update your details anytime from your profile.
  3. Account Deletion:
    1. You may request deletion of your data after your visit is completed.

By using our website and mobile app, you agree to this Privacy Policy. We may update this policy to comply with security, legal, or process improvements.